The process
How we work together.
Before I begin, we agree on the work, what you need to provide and how we will review the result.
1. Discuss what you need
Use the free consultation to explain your current system, what is already set up, your desired result and timing. Detailed investigation or implementation is separate paid work.
2. Agree on the work and price
Review the written scope, estimated hours, client inputs and payment terms. We identify what is included and where the work stops.
3. Complete and check the work
I work on the agreed priorities and check the result. Additional work needs approval. If an agreed phase ends with work remaining, the handoff identifies what is complete and what still needs attention.
4. Walkthrough and handoff
We go through the work on a recorded call. I email you the recording and a detailed document explaining what was done, how to use it and relevant Tern support links.
If something needs attention after handoff
If you find an error in the work I delivered, email me so I can review it and correct my mistake at no additional charge. New workflows, additional features or a change to the agreed work are quoted separately.
Book a free consultation